VITAL & RELVAS is committed to protecting the privacy of users of the various websites and digital platforms that it provides and that VITAL & RELVAS owns. In this context, VITAL & RELVAS has drawn up this Privacy, Security and Data Protection Policy in order to guarantee its commitment and respect for the rules of privacy and protection of personal data.

Thus, in accordance with and for the purposes of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Regulation on Data Protection) (hereinafter “RGPD”), VITAL & RELVAS Lda, tax payer no. 508603757, with headquarters at Rua de Souto Longo, 76, 4770-539 Santa Maria de Arnoso (hereinafter “VITAL & RELVAS”) handles the following information:

Purpose of data collection

The data obtained from the digital presence of VITAL & RELVAS are intended to ensure various functions of our websites and to improve their navigation, as well as the subscription of newsletters and information from VITAL & RELVAS, its departments and establishments and the communication team of VITAL & RELVAS.

User Data is collected to enable VITAL & RELVAS to provide its Services, as well as for the following purposes: interaction with social networks and external platforms, statistics, access to third-party service accounts, contacting the User and viewing content from external platforms.

Users may obtain additional detailed information on such processing purposes and on the specific Personal Data used for each purpose in the respective sections of this document.

Types of personal data

VITAL & RELVAS, through its websites, does not process personal data belonging to special categories within the meaning of art. 9 of Regulation EU 2016/679.

VITAL & RELVAS may obtain and process the following personal data through the Website or Messages:

a) Information provided by you on the Website, Booking or Contracting Services, subscription to the Newsletter, or by Messages, either by filling in forms or sent in free text. This information includes, in particular, the information provided when registering to use the Website, when necessary, or to benefit from services provided by VITAL & RELVAS, such as activities, newsletters, content placement or others. The information you provide when you participate in any area involving your registration or provision of your content or when you interact with VITAL & RELVAS, such as when you send an e-mail requesting information, may also be processed.

b) Information relating to your visits to the Website including, in particular, IP addresses, information on your computer, such as, when available, operating system and type of browser, to administer the system and to facilitate navigation and the return to the Website in subsequent visits. In principle, this data will only be processed for statistical purposes on the actions and navigation patterns of the users of the Website and do not allow the identification of any individual. However, where the user provides other information, this data may enable the user to be identified. As a rule, this information will be processed through the use of cookies.

Our websites use tracking technologies (Cookies) to ensure various features and better navigation. These technologies also allow us to collect data such as location, date and time of access, IP addresses, etc. More information on the use of tracking is available in our Cookies policy.

The personal data collected by VITAL & RELVAS is limited to what is strictly necessary for the purposes for which it was requested.

When personal data is provided, in particular through the Contact form, VITAL & RELVAS provides all the information legally required for the processing of such data and requires the consent of its holders where required by law. These data obtained through the contact forms are not stored in databases related to the website, but only by electronic mail (email).

You may at any time request the removal of your data, being only retained those strictly necessary for legal processing such as invoicing or similar, if you are or become our client.

Rights of personal data subjects

Under the terms of the General Regulation for the Protection of Personal Data, the data subject is guaranteed the exercise of all legally permitted rights, including the right of access, rectification, limitation, portability, opposition and cancellation of any personal data of which he is the data subject.


We use cookies to store information, such as your personal preferences, when you visit our website. This may include a simple pop-up, or a link to various services we provide, such as forums.

You have the power to turn off your cookies, in your browser options, or by making changes to Anti-Virus program tools such as Norton Internet Security. However, this may change the way you interact with our website, or other websites. This may or may not allow you to log on to programs, sites or forums on our and other networks.


The services contained in this section enable VITAL & RELVAS to monitor and analyze web traffic on its website and can be used to track User behavior. For this purpose we use the Google Analytics service.

Google Analytics (Google Inc.)

Google Analytics is an Internet analytics service provided by Google Inc. (“Google”). (“Google”). Google uses the data collected to track and examine the use of this service (VITAL & RELVAS) to prepare reports on activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal Data Collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy (
If you wish, you can block access to your data by Google – Opt Out (
Google Analytics (Google Inc.)

Interaction with social networks and external platforms

These types of services allow interaction with social networks or other external platforms directly from the pages of this service (VITAL & RELVAS). The interaction and information obtained by VITAL & RELVAS are always subject to the User’s privacy settings in each social network. If a service that allows interaction with social networks is installed, it may collect traffic data for the pages where the service is installed, even when Users are not using them.
For more details please refer to the Privacy Policy of each of the social networks.

If you consider that there has been any infringement of your rights, you can also file a complaint with the relevant control body. In Portugal, this authority is the National Data Protection Commission. More information about the CNPD is available at

Data retention periods

The period of time during which the data is stored and conserved varies according to the purpose for which the information is used.

Responsible for the processing of personal data

VITAL & RELVAS is responsible for collecting and processing personal data.

76 Souto Longo Street,
4770-539 Saint Mary of Arnoso
Tel: +351 253 692 559

In strict compliance with the Personal Data Protection Act, the Data Controller establishes the data to be collected, the means of processing such data and the format and purpose for which they are used and provides all the necessary information to their owners.

Place of treatment of personal data

Data processing takes place at the above mentioned VITAL & RELVAS facilities and is only handled by technical staff of the owner responsible for processing. In the case of the newsletter, VITAL & RELVAS together with the Visual Contact team ( that manages the maintenance of the platform, self-certified in accordance with the provisions of chapter III, no. 6 of the COMMISSION’S EXECUTION DECISION (EU) 2016/1250 of 12 July 2016 regarding the level of protection ensured by the EU-USA Privacy Shield, applied pursuant to Article 45 of the RGPD.
Tracking of information

VITAL & RELVAS uses tracking technologies to improve navigation on its websites and newsletters. Obtaining this data is essential to ensure functionalities, improve navigation on our websites and for sending the Newsletter, in order to improve our communications with subscribers. See our Cookies policy for more information.
Children’s privacy

Personal data relating to minors may only be made available on VITAL & RELVAS’ websites by the holders of parental responsibilities and within the legal parameters.

In such cases, the controller shall make all appropriate efforts to verify that consent has been given or authorised by the holder of parental responsibility for the child, taking into account the available technology.

VITAL & RELVAS cannot be held responsible for the lawfulness of the processing of personal data provided by persons who commit identity fraud.

How is your personal data protected?

In accordance with current legislation and taking into account the available technology, VITAL & RELVAS provides an adequate level of protection of your personal data, namely through the implementation of the technical and organisational measures necessary to protect your personal data against their accidental destruction, loss or modification, as well as against access and other unauthorized processes.

However, VITAL & RELVAS informs you that no security system can guarantee absolute protection. We remain at your disposal for any question or observation concerning the confidentiality and security of your personal data.

Changes to this privacy policy

Owner reserves the right to make changes to this privacy policy at any time. In this case your consent will be automatically revoked, and on the next visit to our website you will again be invited to read and agree to this document.

For more information regarding your personal data or this Privacy Policy, please contact us:
Tel: +351 253 692 559